Patient Access Representative

6 days ago


Springfield, Oregon, United States PeaceHealth Full time

Job Summary:

PeaceHealth is seeking a Patient Access Representative - Emergency Department for a Per Diem/Relief, Variable position. The salary range for this job opening at PeaceHealth is $21.42 – $28.85.

Key Responsibilities:

  • Assists in coordinating the activities between scheduling, insurance verification and pre-certification.
  • Acts as a clinical liaison with physician practices interacting with pre-visit services.
  • Pre-registers/registers patients with accurate patient demographic, financial data.
  • Collects patient balances, co-payment, co-insurance, or other payment types.
  • Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
  • Responds to customer's inquiries.
  • Assists with departmental coverage as needed.
  • Manages daily appointment schedules which may include reminder calls and calling all referrals.
  • May transport patients utilizing escort or wheeled transport equipment.

Requirements:

  • Minimum of 1 year Required: Medical office or related customer service experience.
  • Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook.
  • Must be able to manage conflict effectively and professionally.
  • Excellent time management skills, with an emphasis on meeting time sensitive deadlines.
  • Good customer service skills and good interpersonal skills.

About PeaceHealth:

PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.

This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

PeaceHealth requires a completed Primary Vaccine Series (e.g., 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date.

PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due to medical/religious reasons.



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