Patient Access Representative
6 days ago
Job Summary:
PeaceHealth is seeking a Patient Access Representative - Emergency Department for a Per Diem/Relief, Variable position. The salary range for this job opening at PeaceHealth is $21.42 – $28.85.
Key Responsibilities:
- Assists in coordinating the activities between scheduling, insurance verification and pre-certification.
- Acts as a clinical liaison with physician practices interacting with pre-visit services.
- Pre-registers/registers patients with accurate patient demographic, financial data.
- Collects patient balances, co-payment, co-insurance, or other payment types.
- Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
- Responds to customer's inquiries.
- Assists with departmental coverage as needed.
- Manages daily appointment schedules which may include reminder calls and calling all referrals.
- May transport patients utilizing escort or wheeled transport equipment.
Requirements:
- Minimum of 1 year Required: Medical office or related customer service experience.
- Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook.
- Must be able to manage conflict effectively and professionally.
- Excellent time management skills, with an emphasis on meeting time sensitive deadlines.
- Good customer service skills and good interpersonal skills.
About PeaceHealth:
PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.
This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.
PeaceHealth requires a completed Primary Vaccine Series (e.g., 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date.
PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due to medical/religious reasons.
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