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Automotive Sales Representative

2 months ago

Dubuque, Iowa, United States Access Dubuque Full time

Job Summary:

The Sales Associate is responsible for performing general sales duties in their assigned department, but also assisting in other areas of the store as needed. They display a helpful, friendly attitude towards all customers to make Theisens the Best of the Best in our industry.

Key Responsibilities:

  • Provide excellent customer service
  • Approach customers storewide and ask if help is needed and take them to the location of merchandise
  • Explain benefits and features of merchandise to customers and suggest add-on merchandise
  • Maintain general knowledge of all products, may need to have expertise in specific product areas
  • Compute price quotes, order merchandise from order catalog, provide customers with business card with name and contact information, and follow up on customer special orders
  • Answer telephone and customer questions within established guidelines
  • Practice and maintain security measures
  • Communicate out-of-stocks using hot sheet/new item requests
  • Use radios to request additional help
  • Assist customers with check out and carryouts
  • Maintain accuracy of shelf tagging, arrange merchandise by shelf label, and set up merchandise displays
  • Receive merchandise shipments, and check them against receiving reports
  • Remove merchandise from packaging, match items with stock numbers, and price and tag merchandise
  • Restock shelves and displays and assemble products as needed
  • Process Interstore transfers
  • Cleaning duties which include but are not limited to facing merchandise, dusting shelves/displays and merchandise, sweeping and vacuuming, cleaning windows, and emptying trash
  • Maintain cleanliness and merchandising that meets or exceeds the Theisens Brand requirements
  • Other tasks as requested by management may include but are not limited to: checking desk/mail box, preparing and participating in physical inventory, unloading warehouse delivery trucks, delivering merchandise to customers, and running cash registers

Requirements:

  • Good customer service skills
  • Basic math skills
  • Exhibit a high level of integrity and business ethics
  • Ability to answer phones, and learn cash register functions
  • Familiar with forklift and pallet jack operations is preferred but not required
  • Excellent verbal communication skills
  • Possess a positive attitude, good listening skills and an outgoing personality

Physical Demands:

  • Frequent physical demands include lifting up to 25 lbs., walking, standing, bending, reaching, dexterity and light grasping
  • Occasional physical demands include lifting up to and over 50 lbs., climbing stairs, squatting, and firmly grasping
  • The associate is required to talk and hear
  • Must be able to work required shifts including nights and weekends, and maintain attendance standards
  • Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently