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Assistant Manager

2 months ago

Edmond, Oklahoma, United States Andy's Frozen Custard Full time

Job Summary:

As an Assistant Manager at Andy's Frozen Custard, you will play a crucial role in driving the success of our stores. Your responsibilities will include:

  • Leading Store Operations: Oversee the day-to-day activities of the store, ensuring seamless execution of our business strategies.
  • Staffing and Scheduling: Recruit, train, and develop a high-performing team to deliver exceptional customer service.
  • Customer Satisfaction: Foster a customer-centric culture, promoting a positive experience for every guest.
  • Product Quality and Safety: Ensure the highest standards of quality and safety in our products and services.
  • Financial Performance: Analyze sales data, identify trends, and implement strategies to drive revenue growth.
  • Team Development: Provide coaching, mentoring, and opportunities for growth and development to our team members.

Key Responsibilities:

  • Develop and implement action plans to drive business results.
  • Collaborate with the store team to achieve sales and customer service goals.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Stay up-to-date with company policies, procedures, and initiatives.

Requirements:

  • Proven experience in a leadership role, preferably in the food service industry.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong analytical and strategic thinking skills.