Branch Manager

2 weeks ago


Edmond, Oklahoma, United States International Bank of Commerce Full time
Job Title: Branch Manager

We are seeking a highly motivated and experienced Branch Manager to join our team at International Bank of Commerce. As a Branch Manager, you will be responsible for leading a team of banking professionals to deliver exceptional customer service and drive business growth.

Key Responsibilities:
  • Maintain branch sales performance expectations and establish individual goals
  • Assist in employee development through role plays and observation, implementing the IBC Mission
  • Provide customer service and maintain customer portfolios
  • Organize blitzing, presentations, and call campaigns to drive sales and growth
  • Facilitate branch meetings and huddles to ensure effective communication and collaboration
  • Assist with teller supervisor duties, including overrides and time and attendance management
  • Establish community involvement and understand and meet compliance expectations
  • Assist in hiring and termination processes and assist with trainings
Requirements:
  • Effective English verbal and written communication skills
  • Computer literate and have working knowledge of Microsoft Office
  • Service-oriented with a focus on customer satisfaction
  • Solution-oriented with self-starter motivation
  • Time management and organizational skills
  • Critical thinking ability to make decisions and act with urgency
  • Ability to meet performance standards and deadlines
Education and Knowledge:
  • High school diploma or GED equivalent
  • Some college, preferred
  • Customer service working experience, preferred

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