Palliative Care Nurse Specialist
6 days ago
We are seeking a skilled Palliative Care Nurse Specialist to join our team at Vitas Healthcare.
Job SummaryThe Palliative Care Nurse Specialist will provide high-quality patient care and support to individuals in need of palliative services after normal business hours.
Responsibilities- Provide clinical assessment and intervention utilizing the nursing process, Vitas Palliative Care Guide, and Triage Protocols.
- Serve as the patient and family advocate by communicating with attending physicians, long-term care facility staff, case managers, and others external to Vitas as necessary.
- Coordinate all service delivery after hours, including patient and family education, dispatching of interdisciplinary visits, and coordination of services with external vendors and resources as needed.
- Support and collaborate with Telecare staff to ensure favorable patient outcomes.
- Provide bereavement support to families.
- Document interactions with patients, families, contacts, and vendors in the patient record to include the assessment, plan of care, caller agreement to the plan, any actions and interventions, and the resolution of each patient/family interaction.
- A minimum of two years' experience in acute-care hospital nursing in either medical-surgical, oncology, home health, or emergency required.
- One year of customer service/call center experience preferred.
- Eligible for licensure in other states where Vitas Triage services are located.
- Excellent verbal, written, and interpersonal communication skills, as well as demonstrated effective telephone skills.
- Ability to work as a team player and multi-task.
- Proficient in customer conflict resolution and crisis management.
- Graduate from an accredited school with an associate or bachelor's degree in Nursing.
- Current Registered Nurse License(s) (with no current/pending restrictions) required.
- Telecare RNs that reside in a Nurse Licensure Compact State are required to have or obtain a multistate license designation for their state active nursing license.
The estimated salary for this role is $85,000 per annum, based on industry standards and location.
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