Product Support Specialist
3 weeks ago
SRCTec, LLC is seeking a highly skilled Product Support Representative to join our Life Cycle Management team. As a key member of our Customer Service team, you will play a critical role in delivering exceptional support to our customers.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Document and track customer service requests in our CRM system
- Collaborate with internal teams to resolve complex issues and improve customer satisfaction
- Develop and maintain knowledge of our products and services to provide accurate and effective support
- Meet or exceed customer service performance metrics and targets
- Bachelor's degree with 0+ years' experience, or Associates degree with 1+ years' experience in a customer service role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Proficiency in MS Office suite and CRM software
SRCTec, LLC is a leading manufacturer and life cycle management company specializing in high-quality, high-reliability products for the defense industry. We are committed to delivering exceptional support to our customers and are seeking a talented individual to join our team.
What We Offer- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
SRCTec, LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
-
Product Support Specialist
3 weeks ago
Syracuse, New York, United States SRC Full timeAbout the RoleWe are seeking a highly skilled Product Support Specialist to join our Life Cycle Management team at SRC, a leading manufacturer and life cycle management company. As a Product Support Specialist, you will play a critical role in providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries...
-
Production Support Specialist
3 weeks ago
Syracuse, New York, United States Upstate Niagara Cooperative, Inc. Full timeProduction Support RoleWe are seeking a highly motivated and detail-oriented individual to join our production team as a Production Support Specialist. As a key member of our team, you will play a critical role in ensuring the smooth operation of our dairy production facility.Key Responsibilities:Unload, sort, and load empty milk crates from deliveries and...
-
Production Support Specialist
2 weeks ago
Syracuse, New York, United States O-AT-KA Milk Full timeProduction Support RoleWe are seeking a highly motivated and detail-oriented individual to join our production team as a Production Support Specialist. As a key member of our team, you will play a critical role in ensuring the smooth operation of our dairy production facility.Key Responsibilities:Unload, sort, and load empty milk crates from deliveries and...
-
Production Support Specialist
3 weeks ago
Syracuse, New York, United States O-AT-KA Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Production Support Specialist to join our team at O-AT-KA. As a key member of our production team, you will be responsible for ensuring the smooth operation of our dairy production processes.Key ResponsibilitiesUnload, sort, and load empty milk crates from deliveries and the warehouseSet up,...
-
Product Support Specialist
4 weeks ago
Syracuse, New York, United States SRC Full timeAbout the RoleWe are seeking a highly skilled Product Support Specialist to join our Life Cycle Management team at SRCTec, LLC. As a key member of our Customer Service team, you will play a critical role in providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries and provide...
-
Production Support Specialist
1 week ago
Syracuse, New York, United States Staffworks CNY Full timeJob DescriptionStaffworks CNY is seeking a reliable Production Support to join their award-winning team. As a Production Support, you will be responsible for achieving assigned goals in the area of production, safety, quality, performance, and cost.Key Responsibilities:Notify others of mechanical malfunctions to increase productivity and equipment...
-
Production Support Specialist
7 days ago
Syracuse, New York, United States Upstate Niagara Cooperative, Inc. Full timeJob Title: Production SupportWe are seeking a highly motivated and detail-oriented individual to join our production team as a Production Support. In this role, you will be responsible for ensuring the smooth operation of our production processes, maintaining a clean and safe work environment, and contributing to the overall success of our dairy production...
-
Production Support Specialist
2 days ago
Syracuse, New York, United States Upstate Niagara Cooperative, Inc. Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Production Support to join our team at Upstate Niagara Cooperative, Inc. As a Production Support, you will play a critical role in ensuring the smooth operation of our dairy production facility.Key ResponsibilitiesUnload, sort, and load empty milk crates from deliveries and the warehouse.Set...
-
Production Support Specialist
2 weeks ago
Syracuse, New York, United States O-AT-KA Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Production Support individual to join our team at O-AT-KA. As a Production Support, you will play a critical role in ensuring the smooth operation of our production and sanitation processes.Key ResponsibilitiesUnload, sort, and load empty milk crates from deliveries and the warehouse.Set up,...
-
Product Support Specialist
2 weeks ago
Syracuse, New York, United States SRC Full timeProduct Support RepresentativeSRCTec, LLC is seeking a Product Support Representative to join our Life Cycle Management team. As a key member of our team, you will play a critical role in providing exceptional customer service and support to our clients.Responsibilities:Respond to customer inquiries and provide timely and effective support servicesRecord and...
-
Product Support Specialist
2 weeks ago
Syracuse, New York, United States SRC Full timeProduct Support RepresentativeSRCTec, LLC is seeking a Product Support Representative to join our Life Cycle Management team. As a key member of our Customer Service team, you will play a critical role in delivering exceptional support to our customers. Your primary responsibility will be to provide timely and effective support to customers through various...
-
Production Support Specialist
5 days ago
Syracuse, New York, United States Upstate Niagara Cooperative Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Production Support and Sanitation Worker to join our team at Upstate Niagara Cooperative, Inc. As a key member of our production team, you will play a vital role in ensuring the smooth operation of our dairy production facility.Key ResponsibilitiesUnload, sort, and load empty milk crates from...
-
Production Support Specialist
3 weeks ago
Syracuse, New York, United States Upstate Niagara Cooperative Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Production Support team member to join our team at Upstate Niagara Cooperative, Inc. As a key member of our production team, you will play a critical role in ensuring the smooth operation of our dairy production processes.Key ResponsibilitiesUnload, sort, and load empty milk crates from...
-
Product Support Specialist
3 weeks ago
Syracuse, New York, United States SRC Full timeAbout the RoleSRCTec, LLC is seeking a highly skilled Product Support Representative to join our Life Cycle Management team. As a key member of our Customer Service team, you will play a critical role in delivering exceptional support to our customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...
-
Productivity Specialist
5 days ago
Syracuse, New York, United States Morris Great Lakes Full timeJob DescriptionRequisition ID#: 865AMorris Group, Inc., a leading machine tool distribution network in North America, is seeking a highly skilled Productivity Specialist to join our team at Morris Great Lakes.As a Productivity Specialist, you will be responsible for developing strong customer relationships, analyzing customer equipment and processes, and...
-
Productivity Specialist
2 weeks ago
Syracuse, New York, United States Morris Great Lakes Full timeJob DescriptionRequisition ID#: 865AMorris Group, Inc., a leading machine tool distribution network in North America, is seeking a highly skilled Productivity Specialist to join our team at Morris Great Lakes.As a Productivity Specialist, you will be responsible for developing strong customer relationships, analyzing customer equipment and processes, and...
-
Electronics Production Specialist
4 weeks ago
Syracuse, New York, United States SRC Full timeJob SummaryWe are seeking an experienced Electronics Production Specialist to support our manufacturing operations in Syracuse, NY. As an Electronics Production Specialist, you will be responsible for assembling, disassembling, and reworking complex electronic and mechanical assemblies.Key ResponsibilitiesAssemble, disassemble, and rework complex electronic...
-
Sign Production Specialist
2 weeks ago
Syracuse, New York, United States FASTSIGNS #321201 Full timeJob OverviewFASTSIGNS #321201 is seeking a skilled Production/Installation Specialist to join our team. As a key member of our production team, you will play a vital role in producing and installing high-quality signs and graphics for our clients.Key ResponsibilitiesAssemble, erect, and hang signs and graphics using various tools and equipmentMeasure and...
-
Technical Support Specialist
2 weeks ago
Syracuse, New York, United States NPAworldwide Full timeJob Title: Technical Support SpecialistAbout the Role:We are seeking a skilled and customer-focused individual to provide comprehensive technical support and training to our diverse user base. As a Technical Support Specialist, you will be responsible for maintaining and troubleshooting various audio, video, and presentation systems used in our...
-
Dairy Product Sales Specialist
3 weeks ago
Syracuse, New York, United States Nexus Innovations Full timeJob Opportunity: Dairy Product Sales SpecialistWe are seeking a highly motivated and customer-focused Dairy Product Sales Specialist to join our team at Nexus Innovations.Key Responsibilities:Ensure excellent product presentation, freshness, and cleanliness in the dairy department.Implement national sales concepts and manage pricing and assortment...