Retail Store Manager

3 hours ago


Cheyenne, Wyoming, United States The Jay Group Full time
Job Summary:

As a Retail Keyholder, you will be responsible for supporting the store management team in the day-to-day operations of the retail store. Your primary duties include opening and closing the store, managing cash and sales transactions, ensuring a positive customer experience, and assisting in the supervision of the sales team.

Key Responsibilities:

  • Open and close the store following established procedures.
  • Ensure all security measures are in place during opening and closing.
  • Manage cash registers and perform cash handling duties accurately.
  • Conduct cash audits and reconcile discrepancies.
  • Provide excellent customer service to ensure a positive shopping experience.
  • Assist customers with product inquiries, purchases, and returns.
  • Support the sales team by helping customers and driving sales.
  • Ensure merchandise is well-stocked and displayed appropriately.
  • Assist in the supervision and training of retail staff.
  • Delegate tasks and ensure team members are meeting performance expectations.
  • Monitor and enforce security measures to prevent theft or loss.
  • Collaborate with management on implementing loss prevention strategies.
  • Assist in managing inventory levels and restocking merchandise.
  • Conduct regular inventory checks and report discrepancies.
  • Ensure compliance with company policies and procedures.
  • Communicate any issues or concerns to store management.

Requirements:

  • Previous retail experience, preferably in a supervisory role.
  • Strong communication and interpersonal skills.
  • Ability to handle cash transactions and perform basic math functions.
  • Knowledge of retail operations and customer service principles.
  • Availability to work flexible hours, including evenings and weekends.
  • Reliable and responsible with a high level of integrity.


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