Store Operations Manager

2 weeks ago


Cheyenne, Wyoming, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Open and close the store in the absence of management, including start-ups of required systems and cash handling.
  • Ensure the floor and stock room are ready for the business day.
  • Responsible for opening the back door for deliveries and completing product returns, order voids, customer refunds, and cash drops to the safe.
  • Model and deliver a distinctive and delightful customer experience.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Responsible for holding store keys to open and close without management as necessary.
  • Assist with and coach other team members to work with warehouse and vendor ordering process.
  • Responsible for registering all related sales on assigned cash register.
  • Assist manager or assistant store manager in reviewing order exceptions and reverse logistics.
  • Maintain accurate inventory counts and ensure the Outdate program is followed.
  • Responsible for basic department pricing and making daily price changes.
  • Ensure proper signage is displayed at the store to support accurate pricing of products.
  • Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment.
  • Assist with exterior and interior maintenance by ensuring a clean, neat, and orderly store condition and appearance.
Requirements
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
What We Offer

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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