Compliance Specialist
4 weeks ago
As a Compliance Specialist at Asociacion Puertorriquenos En Marcha Inc, you will play a critical role in ensuring that our Child, Youth and Family Service program adheres to established performance and quality standards.
The primary duties of this position include creating and following up on plans of correction required of CUA Case Management and CUA Prevention/Intervention staff.
Key Responsibilities:- Interpret and implement quality assurance standards and procedures in accordance with the Pennsylvania Child Protective Services Law, State regulations, Philadelphia Department of Human Services (DHS) guidelines, and internal policies.
- Identify problems and work with staff to initiate corrective and preventative actions.
- Conduct interviews with Program staff, clients, and resource parents to evaluate program effectiveness and services.
- Analyze current Quality Assurance, Program, and administrative policies and processes, and write new policies and procedures if required.
- Review and evaluate case records and personnel records for compliance.
- Investigate Provider and DHS service concerns regarding Program staff and practice.
- Responsible for having knowledge of Child Protective Services Law, State regulations, DHS guidelines, and contractual requirements and informing the Director of any new and/or revised regulations.
- Compile observational data and write narrative reports summarizing findings.
- Assist with the coordination of audit information, and recommend appropriate data-gathering mechanisms, procedures, etc.
- Maintain current and accurate records of all relevant communications, audits, corrective action plans, and monitoring.
- A minimum of a Bachelor's degree in Social Work (BSW) or a related field and two (2) years of experience in human services, working with children, youth, and families required.
- Master's degree in Social Work (MSW) or related field preferred but not required.
- Prior experience in working in Quality Assurance/compliance and/or Child Welfare is preferred.
- Excellent communication and writing skills.
- Experience writing internal policies and protocols.
- Good customer service skills and a team player.
- Sound judgment, data/analytical, and problem-solving skills are essential.
- Must be proficient in all Microsoft Office applications, including word, excel, and power point.
- Must be able to work independently with minimal supervision.
- Health Insurance through Independence Administrators or $100/moth reimbursement with proof of current insurance.
- Vision and Dental Plans through SunLife.
- Basic Life Insurance (100% Employer Funded).
- 403B Retirement Plan with Company Contribution.
- Flexible Spending Accounts for Health, Childcare, and Public Transportation expenses.
- Employee Assistance Program including free counseling, trainings, webinars, and other resources.
- Could be eligible for the Public Service Loan Forgiveness Program as APM is a non-profit.
- Voluntary Plans include Accident, Critical Illness, and Hospital Indemnity.
- Short-term and Long-term Disabilities.
- Employee Referral Program.
- 20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies.
- 12 Days of Paid Holidays.
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