Automotive Tire and Service Professional

3 weeks ago


Lansing, Michigan, United States Goodyear Full time
Job Summary:

As an Automotive Tire and Service Advisor at Goodyear, you will play a vital role in delivering exceptional service to our guests. Your primary responsibility will be to provide an outstanding service experience by making meaningful connections with new and returning guests. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment.

Key Responsibilities:

• Drive sales and profitability for the store location by selling tires and recommended automotive services
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Communicate all advertising and promotion of products and services
• Take responsibility for guest interactions from the initial experience through completed service
• Contribute to promotional merchandising and special events
• Effectively communicate all warranties, promotions, and advertisements to guests
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines

Requirements:

• Previous Automotive Guest Service experience
• Valid driver's license
• Must be at least 18 years of age
• Strong work ethic and ability to work independently
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines

About Goodyear:

Goodyear is one of the world's largest tire companies, employing about 62,000 people and manufacturing its products in 46 facilities in 21 countries around the world. We strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. At Goodyear, we value diversity and inclusion and are committed to creating a workplace where everyone feels valued and respected. We are an Equal Employment Opportunity and Affirmative Action Employer.

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