Automotive Tire and Service Professional

3 weeks ago


Lansing, Michigan, United States Goodyear Full time

Job Summary:

We are seeking a highly motivated and customer-focused Automotive Tire and Service Advisor to join our team at Goodyear. As a key member of our service team, you will be responsible for providing exceptional service to our guests, ensuring their satisfaction, and driving sales and profitability for our store location.

Key Responsibilities:

  • Provide outstanding service to guests, understanding their needs and delivering solutions that meet their expectations.
  • Drive sales and profitability by communicating benefits and product features to guests.
  • Build strong relationships with guests, ensuring their loyalty and retention.
  • Communicate all advertising and promotions to guests, effectively promoting our products and services.
  • Take responsibility for guest interactions from initial experience to completed service, ensuring a seamless and satisfying experience.
  • Contribute to promotional merchandising and special events, enhancing our store's visibility and appeal.
  • Effectively communicate all warranties, promotions, and advertisements to guests, ensuring they are informed and satisfied.
  • Maintain a clean and safe work and guest area, adhering to our high standards of quality and safety.

Requirements:

  • Previous automotive guest service experience.
  • Valid driver's license.
  • Must be at least 18 years of age.
  • No relocation is being offered for this position.
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Preferred Qualifications:

  • High School Diploma or GED.
  • Previous tire sales experience.
  • Previous automotive service sales experience.

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer.

We are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.



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