Sales Support Professional

1 week ago


Sharonville, Ohio, United States Ferguson Enterprises, Inc. Full time

Establish a fulfilling career with Ferguson Enterprises, Inc., a leading wholesale distributor of commercial and residential plumbing supplies. As a Sales Support Representative, you will play a vital role in providing exceptional customer service and supporting our sales teams.

About the Role

This position involves assisting residential trade customers by answering sales calls, addressing concerns, and recommending products to meet their needs. You will work collaboratively with sales associates to deliver outstanding customer service and help drive business growth.

Key Responsibilities
  • Support residential trade customer group with sales-related inquiries and concerns
  • Assist in various behind-the-scenes sales functions, including answering sales calls and providing product recommendations
  • Present job quotes and provide accurate pricing and inventory information to customers
  • Use CRM system and phone system effectively to manage customer interactions
Requirements
  • 0-3 years of sales and/or customer service experience preferred
  • A strong desire to learn and succeed in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to build long-lasting relationships with customers and colleagues
What We Offer

Ferguson Enterprises, Inc. is committed to providing a supportive and inclusive work environment that fosters personal and professional growth. Our comprehensive benefits package includes:

  • Structured 8-week training program for new hires
  • Ongoing learning opportunities and on-the-job training
  • Competitive salary range: $18.71 - $29.92 (hourly rate)
  • Benefits, including health, dental, vision, and life insurance
  • 401(k) plan with company match
  • Paid time off and holidays

We are an equal opportunity employer and value diversity in our workforce. If you are a motivated and customer-focused individual looking to launch your sales career, we encourage you to apply.



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