Client Engagement Specialist

19 hours ago


ArdenArcade, California, United States Sonic Performance Full time
About Sonic PerformanceWe're a cutting-edge telecommunication consulting firm focused on helping clients achieve unprecedented success through innovative sales and marketing initiatives. With a passion for delivering exceptional customer experiences, we're dedicated to fostering long-term relationships built on trust and mutual respect.

Job OverviewWe're seeking an ambitious and results-driven Customer Support Specialist to join our team. As a key player in our sales and marketing efforts, you'll be responsible for developing and implementing tailored sales strategies, providing world-class customer support, and collaborating with cross-functional teams to drive business growth. Your primary objective will be to increase overall revenue and expand our customer base.

ResponsibilitiesIn this role, you will:Identify and pursue high-value sales opportunities, leveraging your expertise to close deals and exceed targets.Deliver exceptional customer service, addressing queries and concerns in a timely and professional manner.Develop and maintain strong relationships with clients, fostering loyalty and driving repeat business.Collaborate with internal stakeholders to ensure seamless sales and customer service processes.Stay abreast of industry trends and product developments through ongoing training and professional development.
RequirementsTo excel in this role, you should possess:A degree in Business Administration or related field (or equivalent experience).Proven track record of success in sales or customer-facing roles.Outstanding communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.A results-driven mindset, with a focus on exceeding sales targets and driving business growth.A collaborative approach, with a willingness to work closely with others to achieve shared goals.

Estimated Salary: $65,000 - $80,000 per annum (dependent on experience). *Note: This figure is an estimate based on national averages and may vary depending on location and qualifications.*



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