Assistant General Manager

2 weeks ago

Fort Worth, Texas, United States Backwoods Retail Full time
Job Title: Assistant General Manager

Join Backwoods Retail as an Assistant General Manager and contribute to our mission to inspire, teach, and equip people to lead active, adventurous lives.

Key Responsibilities:

  • Assist the General Manager in developing community relationships through personal and social media interaction, events participation, charity involvement, clinic and seminar development/execution, and other creative means.
  • Ensure high levels of customer satisfaction through excellent service and maintain outstanding store conditions and visual merchandising standards.
  • Evaluate associate performance and identify hiring and training needs, monitor operating costs, budgets, and resources, and help with associate and customer complaint resolution.
  • Propose innovative ideas to increase market share, reduce costs, and enhance the customer shopping experience, and maintain inventory and display integrity by monitoring item quantities, accurately shipping and receiving freight, stocking items to fixtures, and managing backstock.
  • Daily web order fulfillment, which includes picking, packing, and shipping orders accurately and timely, and help with asset protection, including enforcing security measures and prioritizing shrink reduction.

Requirements:

  • Proven experience in retail management or a similar position, with inventory management, shipping and receiving experience, and a minimum college Associate Degree or equivalent work experience.
  • Superior communication and interpersonal skills, strong organizational and operational skills, and a passion for the outdoors and outdoor gear.

About Backwoods Retail:

We value our customers and strive to provide the best customer service in the industry. We believe in innovation, technology, and personal relationships, and we're committed to creating an inclusive and supportive work environment.

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