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Customer Service Representative

2 months ago

Tracy, Minnesota, United States Skyline Innovations Full time

About the Role:

Skyline Innovations is seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Outbound Advisor. As a key member of our sales team, you will be responsible for promoting our products and services to customers, providing exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Provide exceptional customer service to customers via phone and email, ensuring a positive and personalized experience.
  • Identify customer needs and offer relevant products and services through cross-selling and up-selling campaigns.
  • Work closely with the sales team to achieve sales targets and drive business growth.
  • Develop and maintain strong relationships with customers to ensure customer retention and loyalty.
  • Stay up-to-date with product knowledge and industry trends to provide expert advice to customers.

What We Offer:

  • A competitive salary and commission structure.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Flexible working hours and a healthy work-life balance.

Requirements:

  • Excellent communication and interpersonal skills.
  • Proven sales and customer service experience.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong product knowledge and industry expertise.