Help Desk Support Specialist
1 week ago
Key Responsibilities:
- Provide technical assistance to staff members via phone, email, or in-person.
- Troubleshoot and resolve hardware and software issues.
- Perform routine maintenance tasks to prevent system downtime.
- Document and track all technical issues and resolutions.
- Collaborate with IT staff to resolve complex technical issues.
Requirements:
- High school diploma or equivalent required.
- 3 months to 1 year of experience in a help desk or technical support role.
- Basic knowledge of computer systems and software.
- Excellent communication and problem-solving skills.
What We Offer:
- Competitive hourly pay.
- Opportunities for advancement and professional growth.
- A comprehensive benefits package.
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