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Assistant Director of Weekend Operations

2 months ago

Northbrook Illinois, United States Suncrest Hospice Full time
About the Role

Suncrest Hospice is seeking a highly skilled and experienced professional to fill the position of Lead Coordinator of Afterhours Services. As a key member of our team, you will play a critical role in ensuring the delivery of exceptional care and service to our patients and their families.

Key Responsibilities
  • Provide lead coordination leadership support for our afterhours/on call team, working Friday-Monday from Friday at 5pm to 8:30am Monday.
  • Coordinate and manage all aspects of the schedule and staffing during the weekend and after-hours, as well as act as Administrator on Call.
  • Collaborate with weekend Social Services Team to coordinate visit needs.
  • Complete discharge audits and updating patient assignments list.
  • Assist with processing, managing, and scheduling all after hours referrals.
  • Delegate visits to field staff as needed.
  • Schedule and manage weekend On Call Schedules.
  • Function as the Administrator on Call.
  • When necessary, visit patients as needed to provide back up for field staff.
  • Assist with training and education of weekend afterhours employees.
  • Keeps current with in-services and educational requirements.
Requirements
  • Registered nurse in the State with current licensure to practice professional nursing in the State. Management Experience preferred.
  • Bachelor's degree in Nursing from an accredited program by the National League for Nursing preferred.
  • Hospice experience required (5 or more years) Required.
  • Experience in a supervisory and/or management role leading clinical and support teams.
Preferred Qualifications
  • Strong communication and customer service skills.
  • Must be a licensed driver with an automobile that is insured in accordance to state and/or Organization requirements and is in good working order.
  • Has excellent observation, delegation, verbal, and written communication skills.
  • Knowledge of business management, governmental regulations, and CHAP standards.