IT Infrastructure Specialist

4 weeks ago


Houston, Texas, United States HexaQuEST Global, Inc. Full time
Job Summary

We are seeking a highly skilled IT Infrastructure Specialist to join our team at HexaQuEST Global, Inc. This role is responsible for identifying opportunities to improve meeting infrastructure and desktop support for our Houston customers.

The ideal candidate will have 5+ years of experience in IT infrastructure, audio-visual experience, and the ability to work independently and in a team-oriented environment.

Key Responsibilities:

  • Collaborate with IT operations and other IT support teams to ensure a positive user experience
  • Investigate and diagnose issues with implemented automation
  • Provide end-user training and solution documentation
  • Manage day-to-day interaction with customers and build relationships to achieve high customer satisfaction

Requirements:

  • 5+ years of relevant work experience in IT infrastructure
  • 5+ years of audio-visual experience
  • 5+ years of experience working independently and in a team-oriented environment
  • Proficient with Microsoft Office suite

Preferred Qualifications:

  • Bachelor's degree in Technical/Computer Science or related field
  • Experience with Crestron and Lenovo products
  • Ability to problem-solve and manage responsibilities

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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