Associate Solutions Analyst

3 days ago


Chicago, Illinois, United States SS&C Technologies Full time
Job Description

SS&C Technologies is a leading provider of investment and financial services software. We are seeking a highly motivated and detail-oriented Associate Solutions Analyst to join our team.

About the Role

The Associate Solutions Analyst will be responsible for providing exceptional client service and support for our investment product suite. This includes interacting with clients, assessing and troubleshooting issues, and providing real-time solutions.

Key Responsibilities
  • Manage a diverse set of operational and product support responsibilities
  • Collaborate with cross-functional teams and systems to resolve client issues
  • Develop an understanding of financial technology and our investment products
  • Immerse yourself in product and industry training to build technical and capital markets knowledge
  • Build relationships with clients, including portfolio managers, traders, operations, and technology teams
Requirements
  • Bachelor's degree in a related field
  • 0-2 years of experience in customer service and/or technology
  • Strong client-facing skills and excellent verbal and written communication
  • Superior problem-solving and analysis skills
  • Ability to take initiative and handle increasing responsibility and autonomy
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional development and growth
  • Collaborative and dynamic work environment
  • Flexible work arrangements and a hybrid work model

SS&C Technologies is an equal employment opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status, or any other classification protected by applicable discrimination laws.



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