Parking Attendant Supervisor

3 weeks ago


Houston, Texas, United States SP Plus Corporation Full time
Job Overview
Are you looking for a new challenge in the customer service industry? Do you enjoy working with people and have strong communication skills? SP Plus Corporation is seeking a Parking Attendant Supervisor to join our team in Houston, TX. In this role, you will be responsible for overseeing the daily operations of our parking facilities, ensuring that all customers receive exceptional service and assistance.

Responsibilities:
- Supervise and train a team of parking attendants to ensure high levels of customer service and efficiency
- Monitor cash transactions and maintain accurate records, identifying areas for improvement and implementing changes as needed
- Respond to customer complaints and issues promptly and professionally, resolving problems through active listening and effective communication
- Coordinate with other departments to ensure seamless service delivery and quality control
- Conduct regular audits to ensure compliance with company policies and procedures

Requirements:
- Prior experience in customer service or supervisory roles required; degree in business administration or related field preferred
- Excellent communication and leadership skills, with the ability to motivate and develop a team
- Strong analytical and problem-solving skills, with the ability to identify and implement solutions
- Proficiency with computer software and technology, including spreadsheets and databases
- Availability to work a variety of shifts, including weekends and holidays

What We Offer:
- Competitive hourly rate of $18.00 per hour, commensurate with experience
- Opportunities for career growth and advancement within the company
- Comprehensive benefits package, including health insurance, vision, and dental coverage
- Paid time off and holiday pay

This is an exciting opportunity for someone who enjoys leading a team and has a passion for delivering exceptional customer service.
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