Enterprise Customer Success Systems Engineer

24 hours ago


Bodega Bay, California, United States Veeam Software Full time
Job Title: Enterprise Customer Success Systems Engineer

Veeam Software is seeking a highly skilled Enterprise Customer Success Systems Engineer to join our team. As a key member of our customer success organization, you will play a critical role in ensuring our customers maximize the value of their Veeam purchase.

Key Responsibilities:
  • Conduct virtual customer meetings, product demonstrations, and configuration health reviews to ensure customers are getting the most out of their Veeam solution.
  • Provide technical guidance and best practices to customers to help them achieve their goals and objectives.
  • Collaborate with internal teams, including product management and sales, to ensure customer success and drive business growth.
  • Develop and maintain relationships with key customers to understand their needs and provide tailored solutions.
  • Stay up-to-date with the latest Veeam products and technologies to provide expert-level support to customers.
Requirements:
  • Experience with Veeam products and technologies, preferably in a technical role.
  • Strong understanding of virtualization technologies, including VMware, Hyper-V, and AHV.
  • Industry-based experience in storage, network, and cloud-based technologies is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
  • Ability to work independently with minimal supervision and as part of a team to achieve business objectives.
What We Offer:
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous 401(k) matching program.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment.

Veeam Software is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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