Waxing Expansion Manager

4 weeks ago


Detroit, Michigan, United States European Wax Center Full time

We're seeking a talented and experienced Waxing Expansion Manager to oversee the operations of our top-performing locations and drive performance. If you have a proven track record of success in sales, team building, and are available to work a flexible schedule, then this is the perfect opportunity for you.

We take pride in having the most professionally trained estheticians in the industry, and from day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.

Job Responsibilities:
  • Drive our top-performing locations to break national records
  • Infuse the team with a passion for creating outstanding customer experiences
  • Foster a positive work environment that encourages ideas and innovative problem-solving
  • Coach performance through available metrics and encourage associates' professional growth through achievement and accountability
  • Implement and execute systems consistent with a high-performing franchise
  • Create visual tracking and analytical reports using Excel, Word, and Power Point
  • 85% of your time will be customer-facing, with administrative tasks assigned by management
  • Organize outreach and marketing events
Required Skills:
  • A passion for people and sales
  • Demonstrated success as an effective trainer and motivator to create a winning team
  • Be enthusiastic about our brand, outgoing, energetic, resourceful, and detail-oriented
  • Exceptional customer service and social skills, including effective communication in all situations
  • Demonstrate the ability to evaluate issues, establish priorities, and adjust direction when necessary
  • Ability to work a flexible schedule, including days, evenings, and weekends
Estimated Salary Range:

$55,000 - $65,000 per year, depending on experience.

Requirements:
  • High school diploma or equivalent
  • 2 years of experience in Customer Service preferred
  • 2 years of experience in Sales preferred
  • Reliable means of transportation
Benefits:
  • Paid training for the right candidate
  • Competitive pay with a base salary and commission
  • Health, Dental, and Vision Benefits for full-time associates
  • 401K Planning
  • Paid sick time off
  • PTO on your birthday
  • Employee of the month program
  • Complimentary, unlimited, eyebrow waxing, and discounts on all waxing services and retail products
  • Career growth opportunities (center manager, regional trainer, regional manager)
  • A fun, well-managed, successful work environment
About European Wax Center:

We are the largest and fastest-growing franchisor & operator of out-of-home waxing services in the United States, providing guests with an unparalleled professional personal care experience. Our innovative Comfort Wax formulated with the highest quality ingredients makes waxing a more efficient and relatively painless experience. We deliver a 360-degree guest experience, offering a collection of proprietary products to enhance & extend waxing results.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.



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