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Cloud Service Operations Lead

2 months ago

Austin, Texas, United States Apple Full time
About the Role

We are seeking a highly skilled Site Reliability Engineering Manager to join our Apple Service Engineering team. As a key member of our team, you will be responsible for establishing and maintaining the platform for our mission-critical cloud systems, ensuring constant uptime, seamless scalability, and the ability to deliver thousands of applications.

Key Responsibilities
  • Lead a team of engineers responsible for providing the platform for cloud systems
  • Collaborate with developers and architects to design and implement solutions for stability, security, and scalability
  • Experience with Cloud Computing technologies, particularly Kubernetes
  • Experience with automation tools such as Puppet, Chef, or Ansible
  • Passion for automation and reluctance for manual implementation
  • Experience managing enterprise services in a large-scale nix environment
  • Desire to build, grow, and mentor a team
  • Strong verbal and written communication skills
Preferred Qualifications
  • Skilled at working cross-functionally to achieve project success
  • Strong philosophy of continuous improvement
  • Strong sense of ownership wanting to understand how things work and resolve root causes
  • Ability to encourage and foster a culture of visibility and transparency across teams
  • Able to troubleshoot issues across the entire software stack
  • Experience operating large-scale multi-tenant infrastructure as a managed service
Requirements
  • Technical (Engineering or Computer Science) BS/MS degree or equivalent work experience
  • Automation advocate - you truly believe in removing operational load via software
  • A strong sense of ownership. At the same time, you're a great teammate who communicates clearly and transparently - Self-motivated, inquisitive, and always looking to learn more
  • Experience managing, scaling, and troubleshooting Java and GoLang applications