Customer Service Liaison

3 weeks ago


Louisville, Kentucky, United States MV Transportation Full time

About MV Transportation

We are a leading provider of transportation services, committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a vital role in ensuring the success of our operations.

Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for a variety of clerical duties, including reconciling driver manifests and accurate entry of data in Trapeze software.

Key Responsibilities

  • Reconcile driver manifests and ensure accurate entry of data in Trapeze software
  • Take reservations and provide information to customers
  • Assist with the application process and prepare eligibility letters
  • Prepare pre-paid tickets and assist the Accounting Manager as needed

Requirements

  • Experience with Microsoft Word and Excel
  • Excellent ten-key skills and attention to detail
  • Able to multi-task and work under pressure to meet deadlines
  • Strong interpersonal and communication skills
  • Excellent attendance and ability to work in a fast-paced office environment

Salary

The estimated salary for this position is between $40,000 and $60,000 per year, depending on experience.

About You

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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