Nurse Assistant

4 weeks ago


Lockport, New York, United States General Physician Full time
Clinical Support Specialist

**Job Summary:**

We are seeking a skilled Clinical Support Specialist to join our team at General Physician, P.C. As a Clinical Support Specialist, you will play a vital role in assisting our healthcare providers with patient care.

**Key Responsibilities:**

* Serve as a liaison between healthcare providers and patients by assessing patient needs and communicating health information.

* Perform telephone triage of patients by accurately assessing symptoms based on subjective and objective findings.

* Follow service line initiatives to avoid unnecessary hospital re-admissions by communicating with appropriate parties to ensure proper follow-up within specified time frames.

* Assist with medication management by performing medication reconciliation and queueing necessary refills to providers for processing.

* Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations.

* Complete prior authorizations for medication and diagnostic services.

* Monitor incoming documents and assist with the completion of necessary forms.

* Assist with examination and in-office treatment by handing providers instruments and materials.

* Enter orders into the EMR system following the organization's standing order policy and/or per providers' written direction.

* Deliver exemplary customer service to provide a positive patient experience across the organization.

**Requirements:**

* Applicable NY State license, two-year degree preferred.

* Proven work experience in a healthcare facility preferred.

* Basic knowledge of ICD-10 and CPT Codes, CPR Certification, and strong clinical skills preferred.

* Strong written and verbal communication skills with the ability to utilize computer programs.

**Why General Physician, P.C.?**

* Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime.

* Comprehensive Benefits: Medical, dental, vision, and more.

* Generous PTO: Enjoy your well-deserved time off.

* 401(K) with 3% Employer Contribution: Secure your financial future.

* Employee Discounts: Exclusive deals, including Verizon Wireless.

**What We Offer:**

* Competitive salary.

* Comprehensive benefits package.

* Generous PTO.

* 401(K) with 3% Employer Contribution.

* Employee Discounts.

**How to Apply:**

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, please submit your application.

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