Housekeeping Lead
5 days ago
Compass Group Careers is seeking a highly skilled and experienced Housekeeping Lead to join our team. As a Housekeeping Lead, you will be responsible for supervising, training, and inspecting the performance of assigned housekeeping staff to ensure all procedures are completed to the highest standards.
Key Responsibilities- Supervise and Train Staff: Provide quality service to customers by providing one-on-one attention to detail and ensuring assigned staff have reported to work and clocked in properly.
- Resolve Guest Complaints: Resolve internal/external guest complaints to ensure guest satisfaction and document call offs, and replace for any shift.
- Coordinate Staff Breaks: Coordinate assigned staff breaks and prepare and distribute assignment sheets to staff and review priorities.
- Inspect and Maintain Equipment: Check all equipment used by staff for proper supplies, neatness, cleanliness, and mechanical problems and instruct designated personnel to correct deficiencies.
- Conduct Staff Training: Conduct staff training as assigned and contribute to the team; exhibit professionalism with customers, fellow employees, and others.
- Previous Experience: Previous janitorial experience is preferred but not required.
- Leadership Skills: Strong leadership skills and ability to motivate and train staff.
- Communication Skills: Excellent communication skills and ability to resolve guest complaints.
- Attention to Detail: Strong attention to detail and ability to ensure all procedures are completed to the highest standards.
Compass Group Careers offers a range of benefits to our associates, including:
- Retirement Plan: A comprehensive retirement plan to help you plan for your future.
- Health and Wellness Programs: A range of health and wellness programs to help you stay healthy and happy.
- Discount Marketplace: A discount marketplace to help you save money on everyday items.
- Identity Theft Protection: Identity theft protection to help you protect your personal information.
- Pet Insurance: Pet insurance to help you care for your furry friends.
- Voluntary Benefits: A range of voluntary benefits to help you customize your benefits package.
Compass Group Careers is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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