Assistant Manager Sales Growth Driver
1 week ago
About the Role:
The Assistant Manager plays a pivotal role in driving sales growth and delivering an exceptional patient experience at West Point Optical Group-Pearle Vision. This involves leading a team in a positive and productive environment, fostering a patient-focused retail culture, and developing outstanding associate and doctor satisfaction and retention.
Main Responsibilities:
- Foster a patient-centric retail culture to drive sales growth.
- Achieve sales goals and contribute to comp store sales growth.
- Improve comp store performance year-on-year through effective leadership.
- Train and develop associates to provide a patient-care focused experience.
- Develop a team of administratively skilled associates to support daily operational tasks.
- Build strong relationships with doctors to drive business growth.
- Implement initiatives to increase exam numbers and conversion rates.
- Participate in business planning and updates to ensure alignment with company goals.
- Maintain high patient satisfaction through retention and survey responses.
- Ensure effective merchandising and presentation according to standards.
- Maximize Managed Vision Care relationships and sales opportunities.
Salary:
$60,000 - $80,000 per annum, based on experience.
Requirements:
- 1 year of optical experience.
- Proven track record of sales growth through sales skills and accountability.
- Ability to train, coach, and develop excellent patient-focused associates.
- Demonstrated ability to deliver an outstanding experience during direct patient interaction.
- Ability to recruit and select associates and doctors.
- Proven experience and results in retail or customer service.
Education:
Bachelor's degree or comparable experience in retail operations.
This role requires meeting the position requirements to perform essential functions and achieve outcomes/results. The company will make reasonable accommodations upon request to enable qualified individuals with known disabilities.
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