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Customer Service Representative

2 months ago

Akron, Ohio, United States LKQ Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at LKQ. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers and distribution centers.

Key Responsibilities
  • Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Inventory Management: Ensure accurate documentation, information, and services are provided to customers and distribution centers.
  • Communication: Communicate effectively with customers and distribution centers to resolve issues and provide support.
  • Order Management: Manage customer orders and ensure timely delivery of products.
  • Problem Resolution: Investigate and resolve customer complaints in a fair and timely manner.
Requirements
  • Education: High school graduate required.
  • Skills: Excellent written and verbal communication skills, ability to work well with others, and good customer relations skills.
  • Technical Skills: Proficient in Microsoft Office software and ability to learn new systems quickly.
Benefits
  • Health Insurance: Comprehensive health insurance plan.
  • Dental and Vision Insurance: Dental and vision insurance plans.
  • Paid Time Off: Generous paid time off policy.
  • Paid Parental Leave: Paid parental leave policy.
  • Fertility Coverage: Fertility coverage.
  • 401k Plan: 401k plan with generous company match.
  • Life Insurance: Company-paid life insurance.
  • Short-Term Disability: Short-term disability insurance.
  • Employee Assistance Program: Employee assistance program.
  • Tuition Reimbursement: Tuition reimbursement program.
  • Employee Discounts: Employee discounts on company products and services.