Senior System Engineer

1 week ago

Pleasanton, California, United States Blackhawk Network Full time
Job Title: Senior System Engineer

Blackhawk Network is seeking a highly skilled Senior System Engineer to join our Implementation and Onboarding team. As a key member of our team, you will be responsible for specification consultation, configuration, and testing of Blackhawk Network payment processing services for internal customers and external partners.

Key Responsibilities:
  • Interact with internal and external clients to support specification integration, troubleshooting, and resolving integration issues.
  • Work directly with other integration engineers, systems engineers, project/implementation managers, and QA engineers as required by project requirements.
  • Maintain, secure, audit, and procure/deploy new services driven by business objectives.
  • Create and maintain automation orchestration of corporate objects, including employee account creation and licensing.
  • Ensure the continued operation, performance, and security of the BHN corporate and virtual network.
  • Manage corporate devices, maintain compliance standards, and accurate inventory.
  • Responsible for the corporate IT vulnerability remediation program, working in concert with the Infosec team.
  • Responsible for the corporate services Business Continuity plan, maintaining security, backup, redundancy strategies, and recovery processes.
  • Participate in the application of regulatory and compliance efforts, such as ISO and SoC.
  • Participate in the decision and design of corporate information systems, both corporate and SaaS based.
  • Manage vendors responsible for services BHN provides to employees under the responsibility of Systems Engineering.
  • Provide support for end-user issues escalated by the Helpdesk staff.
Requirements:
  • 3-5 years in a previous Cloud/Systems Engineering position or 4-6 years as a Systems Administrator with a record of deploying SaaS systems.
  • 2-4 years of experience administering Okta with a proven record of creating automation using available APIs and working with Okta Workflows or equivalent tool.
  • 1+ years working with Service Now.
  • 2-3 years of experience working with AWS networks.
  • Demonstrated success working with APIs and making use of services to leverage automation on a variety of platforms.
  • Self-starter with little to no direction from management.
  • Excellent troubleshooting skills and ability to perform in ambiguous situations.
  • Prioritization skills and attention to detail.
Preferred Education and Experience:
  • 4-year college degree or 2-year technical degree.
Additional Eligibility Qualifications:
  • Certifications in one or more of the following: Google Workplace, Okta, MCSE, CCNA, Net+, Zscaler.

Blackhawk Network offers a competitive salary range for California residents only: $82,710.00 to $107,536.00. Benefits include 401k with employer match, medical, dental, vision, 12 paid holidays, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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