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Repair Logistics Coordinator

2 months ago

Columbia, South Carolina, United States Techtronic Industries - TTI Full time

Techtronic Industries - TTI is seeking a dedicated Out for Repair Planner to join our team. This role is pivotal in ensuring that we maintain an accurate statistical forecasting model, a current portfolio of materials, and a streamlined supply pipeline to meet after-sales requirements. We provide competitive compensation along with a comprehensive benefits package, including tuition assistance, 401(k), and medical/dental/vision coverage.

Role Overview

The Out for Repair Planner will be responsible for guaranteeing that the company consistently has the appropriate materials and inventory to fulfill our customers' after-sales demands while also achieving company inventory objectives. To meet these goals, the planner will collaborate with various departments:

  • Engineering and Product Development: Confirm that all new materials are systematically prepared and ready for procurement.
  • Customer Service and Demand Planners: Gather relevant sales data to ensure an accurate forecast for future demand.
  • Factory Teams: Place orders and verify timely shipment and delivery.
  • Distribution: Ensure efficient and timely receipt and/or transit of materials to their final destination.
  • Accounting: Facilitate prompt payment from customers.

Key Responsibilities

In fulfilling the primary objectives of this position, the Out for Repair Planner will undertake the following tasks on a weekly basis:

  • Comprehend the schedule of all finished goods in development and the subsequent release of associated service parts.
  • Ensure that pricing for relevant parts is available within the necessary timeframe.
  • Collect and analyze historical sales data to construct forecasts for future demand.
  • Examine trends in finished goods sales and utilize this data to inform parts forecasting.
  • Maintain system parameters for the portfolio of parts and update reports critical to business operations.
  • Define factory orders to guarantee an adequate supply of parts to meet customer demand.
  • Monitor factory production to ensure adherence to the schedule.
  • Oversee shipments and facilitate successful receipt by customers or at designated locations.
  • Engage in weekly communication with the warehouse team to ensure necessary inventory is moved to customers.
  • Collaborate with the accounting team to gather required information for timely payments to suppliers or from customers.

Candidate Qualifications

  • Bachelor's degree in relevant fields such as Supply Chain, Logistics, Engineering, Statistics, or Business Operations (or equivalent experience).
  • A minimum of 2 years of experience in forecasting, demand planning, inventory management, transportation, distribution, purchasing, or manufacturing.
  • Proficient in Microsoft Office Suite applications, with advanced skills in Excel.
  • Exhibit strong statistical, analytical, and mathematical skills.
  • Ability to develop and manage performance metrics.
  • Possess strong interpersonal skills to thrive in a fast-paced, multi-tasking environment.
  • Capability to work in a process-driven setting with strict deadlines and rapidly changing priorities.
  • Experience with SAP is a plus.

Experience with statistical supply chain planning software is also advantageous.