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Night Auditor Representative

2 months ago

Seattle, Washington, United States Radisson Hotel Group Full time
Job Title: Night Auditor Representative

Radisson Hotel Group is seeking a highly skilled Night Auditor Representative to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our hotel's financial records, while providing exceptional guest service in a fast-paced environment.

Key Responsibilities:
  • Provide superior guest service and utilize service brand behavior to ensure 100% guest satisfaction.
  • Accurately and timely record and report all property receipts.
  • Follow cash handling procedures as outlined by the accounting department.
  • Collect payment at check-out and provide change for guests as needed.
  • Perform all end-of-day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to the computer system, maintaining computer database integrity daily, and auditing of master bills.
  • Prepare all computer systems for the following day.
  • Ensure accurate and timely backup of files/tapes are maintained on a daily basis.
  • Prepare, balance, post, and distribute all necessary reports on a daily basis.
  • Interact with all guests and staff in a professional manner, assisting other departments with necessary information.
Requirements:
  • A minimum of one year of hotel front desk experience, or experience in a customer service environment.
  • Experience in Opera system preferred.
  • Proficient in math with the ability to make accurate mathematical calculations.
  • Basic mathematical skills and the ability to make accurate mathematical calculations using a 10-key calculator.
  • Strong verbal, written, and interpersonal skills.
  • Ability to work well independently or as part of a team.
  • Strong attention to detail.
  • Commitment to exceptional guest service.
  • Ability to maintain a positive and professional attitude when handling all situations.
  • Adhere to the policies and procedures of the hotel.
  • Must be available to work over night.
  • Ability to work a flexible schedule, including holidays and weekends.

Radisson Hotel Group is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other characteristic protected by law.

In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.