Gift Shop Associate with Excellent Communication Skills

4 days ago


Newport, Kentucky, United States Newport Aquarium Full time

Join Our Team at Newport Aquarium

We are seeking a talented Gift Shop Host to join our team at Newport Aquarium, where we strive to create unforgettable experiences for our guests. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and contributing to the overall success of our gift shop.

About the Job:

  • This is a full-time position that offers a competitive salary of $14-$17 per hour, depending on experience.
  • You will be responsible for providing an outstanding customer experience, maintaining high standards of presentation and merchandise management, and processing transactions accurately and efficiently.
  • In addition to working on the shop floor, you may also contribute to visual merchandising and displays to create an engaging shopping environment.

Key Responsibilities:

  • Providing exceptional customer service to ensure a positive guest experience.
  • Maintaining high standards of presentation and merchandise management in the gift shop.
  • Processing transactions accurately and efficiently using point-of-sale systems.
  • Contributing to visual merchandising and displays to create an engaging shopping environment.
  • Working collaboratively with colleagues to achieve sales targets and support the team's objectives.

Requirements:

  • A passion for delivering outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Previous retail or customer-facing experience is highly desirable.
  • Punctuality, reliability, and a strong work ethic are essential.

Benefits:

  • A comprehensive benefits package including profit sharing and 401K plan.
  • Free admission to Newport Aquarium and other Herschend Enterprises' properties.
  • Discounts on food, merchandise, and attractions across the company's portfolio.
  • Ongoing training and development opportunities to enhance your skills and career progression.

What You Can Expect:

  • A fun and supportive work environment.
  • The opportunity to make a real difference in the lives of our guests.
  • A range of benefits and perks that reflect our commitment to our employees' well-being.
  • The chance to grow and develop your career within a dynamic and innovative organization.

About Us:

Newport Aquarium is part of Herschend Enterprises, a family-owned business that has been entertaining and educating visitors for over 90 years. We pride ourselves on exceeding guest expectations, serving others, creating emotional connections, and constantly improving. If you share these values and are passionate about delivering exceptional customer service, we would love to hear from you.



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