Customer Service Team Lead
3 weeks ago
As a Dispatch Coordinator at SERVPRO of Duncanville/DeSoto, you will play a critical role in ensuring the smooth operation of our restoration services. You will be responsible for coordinating the scheduling of restoration teams, managing incoming leads, and providing exceptional customer service.
Key Responsibilities- Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
- Review and maintain the scheduling software so that appropriate teams are routed accordingly
- Perform detailed and accurate data entry
- Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
- Collaborate and assist with other departments, as needed
- High school diploma/GED (required)
- At least 1 year of customer service and/or office-related experience
- Prior dispatch experience preferred
- Ability to multitask and to remain detail orientated while working in a fast paced environment
- Knowledge of local geographical area is preferred
- Must be knowledgeable in relevant computer applications
- Competitive salary and benefits package
- Ongoing training and professional development opportunities
- A supportive and collaborative work environment
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Customer Service Team Lead
6 days ago
Dallas, Texas, United States The Local Shoppe Full timeAbout The Local ShoppeWe are a dynamic retail store that values customer satisfaction and team collaboration. Our ideal candidate will be responsible for assisting our cashiers and warehouse personnel in providing exceptional customer service, managing cash transactions, and ensuring smooth shift changes.Key ResponsibilitiesCustomer Service: Assist customers...
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Customer Service Lead
2 days ago
Dallas, Texas, United States Western Union Full timeAbout the Role">We are seeking an experienced Customer Service Lead to join our team in Dallas, TX. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues promptly and professionally, and ensuring that all transactions are processed accurately and efficiently.Key...
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Team Lead and Service Manager
3 weeks ago
Dallas, Texas, United States Pizza Hut Full time**About the Role:**Pizza Hut is seeking an experienced Team Lead and Service Manager to join our team. As a Team Lead, you will be responsible for leading a team of staff members, providing exceptional customer service, and ensuring that all standards and procedures are followed.**Estimated Salary:** $55,000 - $75,000 per year, depending on experience.Key...
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Customer Success Team Lead
7 days ago
Dallas, Texas, United States Targeted Talent Full timeAt Targeted Talent, we are seeking a seasoned Customer Success Team Lead to oversee and assist customer success employees in delivering exceptional service to our clients.About the RoleThe successful candidate will have a proven track record of leading high-performing teams and driving customer satisfaction through effective account management...
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Customer Service Lead
3 weeks ago
Dallas, Texas, United States Canopy by Hilton Full timeJob OverviewWe are seeking an experienced Customer Service Lead to join our team at Canopy by Hilton. As a key member of our front desk staff, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-ins and check-outs.Salary: $60,000 - $80,000 per annumKey ResponsibilitiesProvide warm and welcoming greetings to...
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Medical Services Team Lead
4 days ago
Dallas, Texas, United States Southwest Transplant Alliance Full timeAbout the PositionWe are seeking an experienced Medical Services Team Lead to join our team at Southwest Transplant Alliance. As a key member of our medical services team, you will be responsible for leading a team of professionals who are dedicated to improving organ and tissue donation rates and promoting excellent customer service.Your primary focus will...
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Customer Service Operations Lead
3 weeks ago
Dallas, Texas, United States UnitedHealth Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative Lead to join our team at UnitedHealth Group. In this critical role, you will be responsible for handling 40-60 incoming phone calls per day from customers and peers, providing timely and effective assistance.
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Customer Service Lead Specialist
3 weeks ago
Dallas, Texas, United States UnitedHealth Group Full timeAbout the RoleWe're seeking a highly skilled Customer Service Representative Team Lead to join our team at Optum. As a key member of our team, you'll be responsible for providing exceptional customer service, navigating complex healthcare scenarios, and driving business growth.Key ResponsibilitiesYour primary responsibilities will include:Answering incoming...
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HVAC Customer Support Team Lead
5 days ago
Dallas, Texas, United States Midea Full timeAbout the RoleThis new position will play a critical role in driving business growth in the residential HVAC channel. The ideal candidate will have extensive experience in residential HVAC, including product knowledge, installation, and troubleshooting. They will also possess strong leadership skills, effective communication skills, and the ability to work...
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Customer Service Team Member
4 days ago
Dallas, Texas, United States Circle K Full timeAbout Circle KCircle K is a leading international convenience store chain with a presence in over 20 countries. As a Customer Service Representative at Circle K, you'll play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our stores.
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Funeral Service Team Lead
4 days ago
Dallas, Texas, United States Northstar Memorial Group Full timeTransform Lives as a Funeral Service Team LeadWe're seeking a driven and compassionate Funeral Service Team Lead to join our team at NorthStar Memorial Group.About UsAt NorthStar, we redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. Our sales teams prioritize financially stable roles, ensuring individual...
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Service Team Lead
3 days ago
Dallas, Texas, United States Levy Full timeJob SummaryWe are seeking a highly motivated and customer-oriented Host/Hostess to join our Premium team. The ideal candidate will be responsible for seating residents in the dining room.Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements.Helps create an overall enjoyable dining experience and...
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Customer Service and Operations Lead
3 days ago
Dallas, Texas, United States Texas Regional Bank Full time**Job Description**The Banking Center Operations Manager is responsible for the administration, management, and efficient daily operation of a full-service banking center. This includes operations, product sales, customer service, facility maintenance, security, and safety in accordance with the Bank's objectives.**Key Duties and Responsibilities**Develop...
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Customer Service Professional Lead
3 weeks ago
Dallas, Texas, United States UnitedHealth Group Full timeBenefitsWe offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution. Our benefits are subject to eligibility requirements.Work EnvironmentAs a Customer Service Representative Team Lead, you will work in a dynamic and fast-paced environment where you will have the opportunity to develop your...
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Customer Service Team Member
5 days ago
Dallas, Texas, United States Signature Aviation Full timeCompany OverviewSignature Aviation is a leading fixed base operation (FBO) providing exceptional customer service and support to the aviation industry.
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Customer Service Manager Lead
4 weeks ago
Dallas, Texas, United States Chefs' Warehouse Full timeAbout UsThe Chefs' Warehouse is a leading provider of exceptional quality and brand building with broadline food service distribution. With over 35 years of experience, we offer a unique approach to convenience and superior quality, introducing the world's finest ingredients from over 40 countries to the most discerning chefs.Our MissionTo provide the...
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Customer Service and Operations Lead
7 days ago
Dallas, Texas, United States Jenis Splendid Ice Creams LLC. Full timeJob ResponsibilitiesYou will lead shifts as a part-time crew member, scooping and serving ice cream to customers, making waffle products, running the register with cash management responsibilities, keeping the shop clean, changing out buckets of ice cream, and performing other important tasks.Serve high-quality ice cream to our customers.Gain valuable...
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Commercial Heating and Cooling Team Lead
3 weeks ago
Dallas, Texas, United States Commercial Refrigeration HVAC Service Provider Full timeAbout the RoleAs our Commercial Heating and Cooling Team Lead, you will be responsible for overseeing the daily operations of our HVAC and refrigeration team, ensuring seamless delivery of services to our clients.Estimated Salary: $80,000 - $105,000 per year, based on experience.Key Responsibilities:Team Leadership: Lead a team of experienced HVAC and...
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Customer Service Team Associate
3 days ago
Dallas, Texas, United States Jason's Deli Full timeJob DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Restaurant Customer Service Team Member. In this role, you will be responsible for ensuring that every guest has an exceptional dining experience.Main ResponsibilitiesPrioritize tasks while anticipating customer needs.Coordinate with colleagues to deliver...
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Customer Service Team Member
3 weeks ago
Dallas, Texas, United States John Jinuntuya - State Farm Agent Full timeAt John Jinuntuya - State Farm Agent, we are seeking a highly skilled Customer Service Representative to join our team. In this role, you will have the opportunity to work with a dynamic and growing insurance agency, providing exceptional customer service and support to our clients.The estimated salary for this position is $45,000 - $60,000 per year,...