Outpatient Clinical Trainer

1 month ago


Tucson, Arizona, United States CODAC Health Full time
Job Summary

The Outpatient Clinical Trainer plays a vital role in ensuring consistent service implementation and delivery across outpatient sites. This position supports the Adult Outpatient programs in executing assigned expectations, providing training and mentoring of new recovery coach staff, and promoting competency in documentation and assessment. The ideal candidate will possess a Master's degree in a related field and three years of direct service experience, with bilingual skills and proficiency in Microsoft Office programs a plus.

Key Responsibilities
  • Presents training sessions to ensure customer service, compliance, and lending service functions are completed in accordance with standards and regulations.
  • Offers specific training programs to help staff maintain or improve job skills.
  • Identifies training needs and designs support materials, including audio-visual aids and computer presentations.
  • Evaluates the effectiveness of training programs and employee performance to ensure they are appropriate and effective.
  • Collaborates effectively within an integrated service delivery model, fostering a cross-functional team approach to achieve objectives.
  • Completes chart audits to assure effectiveness of training program.
  • Assists outpatient site leadership in executing Program/Department Services operations and ensuring customer service functions are met.
  • Assists in maintaining compliance with all funder and regulatory requirements.
  • Assists in assessing process efficiency and effectiveness, implementing changes, and monitoring results.
Requirements
  • Master's degree in a related field, preferred, or Bachelor's degree with five years of direct service experience.
  • Licensed by the AZ Board of Behavioral Health, required.
  • Fingerprint Clearance obtained within the first 90 days from hire, as applicable.
  • CPR and First Aid obtained within the first 60 days from hire.
  • Arizona Driver's License, proof of current insurance, and willingness to use personal vehicle.

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