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Medical Office Receptionist
2 months ago
Job Title: Front Desk Receptionist
Company: MedMan
Overview: MedMan is actively seeking a dedicated Front Desk Receptionist. This role is perfect for individuals who thrive in dynamic environments, possess strong organizational skills, and are committed to providing an exceptional patient experience. The position involves both front desk responsibilities and Medical Assistant duties as needed.
Key Responsibilities:
- Exhibit positive interpersonal skills when interacting with physicians, patients, families, visitors, and colleagues.
- Welcome patients and visitors, whether in person or via phone, addressing inquiries or directing them appropriately.
- Coordinate patient appointments efficiently.
- Accurately gather and input patient information into the Electronic Health Record (EHR) system.
- Verify insurance details and ensure accurate processing.
- Handle payment collection at the time of service.
- Uphold patient confidentiality in accordance with HIPAA regulations.
Medical Assistant Duties (when required):
- Complete necessary charting and documentation following clinic protocols and provider instructions.
- Administer injections, draw blood, and manage suture/staple removal, ensuring compliance with clinic policies.
- Respond to patient inquiries related to clinical care, assisting providers in ongoing patient management.
- Deliver patient education under the guidance of the provider.
- Prepare and sanitize treatment areas and medical instruments.
Qualifications:
- Proven experience as a medical assistant.
- Familiarity with medical office management systems and procedures.
- Strong time management abilities and capacity to prioritize tasks effectively.
- Service-oriented mindset with excellent social perceptiveness.
- Outstanding written and verbal communication skills.
- Robust organizational capabilities.
Minimum Requirements:
- High school diploma; some college education preferred.
- Certification as a medical assistant.
- Two years of experience in a clinical environment.
- Proficiency in Microsoft Office applications.
- Experience with EHR systems is a plus.
- Reliable transportation is necessary.
- Willingness to travel to various clinic locations.
MedMan offers a competitive salary and comprehensive benefits for the right candidate.
