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Housekeeping Supervisor

2 months ago

Napa, California, United States HYATT Hotels Full time
Housekeeping Supervisor Job Description

Welcome to Alila Napa Valley, a luxury resort surrounded by the picturesque vineyards of the Beringer Estate. As a Housekeeping Supervisor, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.

Key Responsibilities:
  • Inspect guest rooms to ensure they meet our high standards of cleanliness and quality
  • Counsel and interview employees to maintain a positive and productive work environment
  • Resolve guest complaints in a professional and courteous manner
  • Perform general office duties, including data entry and record-keeping
Requirements:
  • Minimum of 1 year of hotel experience
  • Excellent communication and interpersonal skills
  • Basic computer skills and proficiency in hotel software
  • Prior supervisory experience preferred
Why Work at Hyatt?

As a Hyatt associate, you will enjoy a range of benefits, including:

  • Discounted and complimentary hotel room nights
  • Free parking
  • 8 paid holidays per year
  • Paid time off
  • Medical, dental, and vision insurance (full-time colleagues)
  • Flexible spending account (full-time colleagues)
  • Retirement savings plan
  • Tuition reimbursement
  • Basic life insurance
  • Opportunities to work around the world with Hyatt Hotels and Resorts

Hyatt is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional guest experiences.