Housekeeping Attendant

4 weeks ago


Napa, California, United States Azul Hospitality Full time
Job Summary

As a Housekeeping Attendant with Azul Hospitality, you will be responsible for ensuring all public areas are clean and maintained according to the hotel's standards. This includes performing general cleaning duties in public areas, storage areas, and administrative areas. You will also be responsible for cleaning rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center. Additionally, you will be required to supply your own cleaning cart with appropriate supplies for the shift and ensure work areas are clean when finished. You will also be knowledgeable about the hotel and be able to answer guest inquiries and requests.

Key Responsibilities

• Perform general cleaning duties in public areas, storage areas, and administrative areas
• Clean rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center
• Supply own cleaning cart with appropriate supplies for the shift
• Ensure work areas are clean when finished
• Be knowledgeable about the hotel and answer guest inquiries and requests
• Run supplies and service items to guestrooms as requested
• Dust furniture and fixtures
• Polish metalwork and furniture
• Vacuum floors
• Participate in the guest room Deep Cleaning program
• Perform deep cleaning tasks and special projects
• Assist with carpet cleaning and extraction
• Strip rooms for Room Attendants upon check out
• Collect soiled linens from rooms for laundering
• Receive and store linen supplies in appropriate locations
• Assist Room Attendants by bringing any additional items needed for the guest rooms
• Remove and dispose of trash
• Clean outside areas including porte cochere and other arrival areas
• Ensure staff member break areas and administrative offices are clean and well maintained
• All other duties assigned by managers and supervisors

Requirements

• High school or equivalent education required
• Prior hotel experience preferred
• Must be able to speak, read, write, and understand the primary language used in the workplace
• Requires good communication skills, both verbal and written
• Must have excellent customer relations skills
• Must be detail oriented with outstanding organizational and communication skills
• Must possess basic computer skills
• Must possess basic computational ability

Working Conditions

• Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside
• Temperature is moderate and controlled by hotel environmental systems
• Must be able to sit at a desk for up to six (6) hours per day
• Walking and standing are required at times
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously
• Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis
• Must be able to lift up to 45 lbs. as needed
• Must be able to push and pull carts and equipment weighing up to 250 lbs.

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