Phlebotomist - East Service Area

4 weeks ago

Clackamas, Oregon, United States Kaiser Permanente Full time
Job Summary:

As a skilled Phlebotomist at Kaiser Permanente, you will play a vital role in supporting the laboratory function by ensuring the proper collection and processing of laboratory specimens. Your expertise will be essential in providing diagnostic information for patient care. You will perform or assist with special procedures, mentor/orient students and new employees, and ensure workflow meets service delivery needs. Respond effectively to member, clinicians, nursing staff, and other department needs.
Essential Responsibilities:
  • Perform order entry, specimen collection, and processing according to Work Instructions (WI), clarify clinician orders, obtain pertinent patient information, accurately identify patients, determine specimen requirements, and collect patient samples using appropriate processes of venipuncture or capillary collection based on patient age and/or condition. Ensure completeness and accuracy of specimen labeling. Obtain and enter appropriate patient or specimen information into the laboratory computer system. Provide good customer service to all members.
  • Prioritize workload according to urgency of request, coordinate activities of the Phlebotomy and Laboratory Service/Technical Assistant workgroups to meet operational service needs. Act as a resource for medical or laboratory staff. Provide information and facilitate specimen or order problem investigation and resolution. Using appropriate resources, make decisions as required for sample collection and patient processing. Facilitate communication between Phlebotomists and Laboratory Service/Technical Assistants in problem-solving and member assistance, triaging to supervisor as needed.
  • Provide instructions to physicians, nursing staff, and patients in proper specimen collection, answering related questions accurately. Evaluate, process, and coordinate specimens for testing and/or shipping by following applicable WI. Centrifuge, aliquot, separate, refrigerate, freeze, or handle specimens as required to maintain specimen integrity. Consult computer information for special handling instructions, referring questions to Client Services or technical specialists for additional handling or shipping instructions when indicated. Complete appropriate forms as applicable.
  • Use the laboratory computer system to obtain patient demographics, perform order entry, enter pertinent clinical information, generate barcode labels, and ensure tracking of each test ordered and each specimen collected and/or received. Print reports. Use the laboratory information computer system to track specimens. Perform all duties required of Laboratory Service/Technical Assistant.
  • Assist clinicians or Pathologists with bone marrow collection and processing. Perform isolation procedures, bacterial, acid-fast, and fungal blood cultures, blood smear preparation, microbiology setup, and Code 99 (Code Blue) response as required and ordered by clinicians.
  • Remain current in new and revised work instructions and lab and organizational policies. Periodically review procedure manuals, Quality System documents, and organizational policies. Assist supervisors, coordinators, or specialists in identifying and reporting any procedural discrepancies. Complete annual requirements (PPD, safety, etc.). Provide input into development or revision of procedures to meet operational needs. Attend and participate in staff meetings. Support department workflow and records maintenance through accurate workload recording, quality assurance monitors, supply inventory, quality control checks, and records.
Basic Qualifications:

Experience:
  • Completion of an Accredited Phlebotomy Program which includes successful completion of an experience practicum OR Minimum eighteen (18) months of phlebotomy experience within the previous five (5) years in a multi-patient clinical laboratory.
Education:
  • High School Diploma or General Education Development (GED) required.
License, Certification, Registration:
  • N/A
Additional Requirements:
  • Demonstrated customer-focused service skills.
  • Demonstrated understanding of basic phlebotomy principles and techniques.
  • Detail-oriented, able to handle multiple tasks in a limited time frame.
  • Able to produce high quantity/quality of work, problem-solve, exercise good judgment.
  • Adaptable.
  • Able to bend, stoop, reach, and lift minimum of 10 pounds.
  • Demonstrated written and verbal communication skills with command of the English language.
  • Demonstrated interpersonal skills, teamwork.
  • Working knowledge of keyboard/data entry.
Preferred Qualifications:
  • Minimum four (4) years phlebotomy experience in a multi-patient laboratory setting including geriatric, pediatrics, inpatient, and/or difficult phlebotomy draws.
  • National Phlebotomy certification.
  • Thorough understanding of phlebotomy principles and techniques and phlebotomy equipment.
  • Thorough understanding of sample collection requirements.
  • Knowledge of Medical Terminology.
  • Written and verbal communication skills.
  • Demonstrated excellence in interpersonal skills, teamwork, independent worker.
  • Leadership skills.
Notes:
  • Monday through Friday with weekend/holiday coverage as needed for vacancies/replacements.
  • Supports Mt. Talbert, Mt. Scott, Sunnybrook, Rockwood, and Gateway medical offices.
Primary Location: Oregon, Clackamas, Sunnybrook Medical Offices
Scheduled Weekly Hours: 32
Shift: Variable
Workdays: Variable, Mon, Tue, Wed, Thu, Fri, Sat, Sun
Working Hours Start: 06:45 AM
Working Hours End: 09:00 PM
Job Schedule: Part-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: W06|SEIU|Local 49
Job Level: Individual Contributor
Department: Sunnybrook Medical Ofcs - Pathology/Lab-LAB #1 - 1008
Pay Range: $24.6 - $29.54 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: Yes, 50% of the Time
On-site: Work location is on-site (KP designated office, medical office building, or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion, and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest

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