Oncology Clinic Front Office Associate
2 weeks ago
Become a vital part of our team at the University of California as a Patient Services Front Desk Specialist
We are seeking a meticulous individual to enhance our daily patient services across various clinical settings. In the role of Patient Services Front Desk Specialist, your primary responsibilities will include welcoming patients, overseeing check-in and check-out operations, managing patient registration, confirming insurance details, and coordinating appointments for our Oncology Services clinics.
- Conducting patient registration, insurance validation, and authorization procedures
- Updating patient information and organizing appointment calendars
- Managing co-pay collections and petty cash transactions
- Responding to incoming inquiries and processing medical records
- Collaborating effectively with healthcare professionals and interdepartmental teams
Essential Qualifications:
- A minimum of 3 years of experience in a healthcare environment
- Prior experience in scheduling and appointment management
- Understanding of third-party payers and insurance protocols
- Familiarity with scheduling software
- Proficient computer skills
- Exceptional customer service skills
Desirable Qualifications:
- Experience with Epic-Cadence and Microsoft Office Suite
- Knowledge of medical terminology
- Experience in outpatient oncology settings
- Bilingual proficiency in Spanish and English
Special Conditions:
- Work locations may vary, with occasional weekend and holiday shifts
- Subject to background checks and pre-employment health assessments
- Competitive salary range based on experience and qualifications
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