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Front Desk Support Staff

2 months ago

Beaufort, South Carolina, United States State of South Carolina Full time
Job Summary

We are seeking a highly skilled and organized Front Desk Support Staff to join our team at the Department of Mental Health-MHC Coastal Empire. As a key member of our support staff, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our front office.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and visitors
  • Manage and maintain accurate and up-to-date records and files
  • Process and manage patient intakes, scheduling, and billing
  • Answer and direct phone calls, respond to emails, and manage correspondence
  • Perform various administrative tasks, including data entry, report generation, and filing
  • Assist with special projects and events as needed
Requirements
  • High school diploma or equivalent required; associate degree or higher preferred
  • 2+ years of clerical experience; or equivalent combination of education and experience
  • Excellent communication, organizational, and time management skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Microsoft Office and electronic health records software
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance