Medical Assistant/CNA

3 weeks ago


Grand Rapids, Michigan, United States Michigan Institute of Urology, P.C. Full time
About Us

Michigan Institute of Urology, P.C. is a reputable healthcare organization dedicated to providing exceptional patient care and services. Our team of professionals is committed to delivering high-quality medical services in a supportive and collaborative environment.

Job Overview

The Medical Assistant/CNA will play a vital role in supporting the urology team by preparing and managing daily patient workflow. Key responsibilities include reviewing patient charts, rooming patients, collecting vital signs, documenting medical information, and assisting with procedures such as cystoscopies and biopsies.

Responsibilities
  • Provide exceptional customer service by communicating with patients, visitors, and colleagues in a kind and respectful manner.
  • Manage daily workflow for the urology Nurse Practitioner, ensuring efficient and effective patient care.
  • Ask preliminary exam questions and document patient information accurately in the electronic medical record (EMR).
  • Obtain and document patient vital signs and summary of patient visits.
  • Assist providers with in-office procedures, including cystoscopies and biopsies.
  • Timely and accurate completion of lab requests for specimens.
  • Obtain prior authorizations for patient medications in a timely manner.
  • Prepare charts for upcoming patient visits.
  • Assist in proper cleaning of all instruments and equipment.
  • Annual review and training of OSHA, Waste Management, and Procedure guidelines.
  • Assist fellow staff members and substitute when needed.
  • Perform telephone triage, assessment, screening, and patient education when required.
Requirements
  • High School graduate or GED; Medical Assistant certificate preferred.
  • 1 year of medical assistant office experience demonstrating competency is preferred for those without a MA Certificate.
  • 2 years of experience as a Certified Nursing Assistant (CNA) required.
  • None.
  • Medical Assistant certification preferred.
  • Demonstrates organization, self-motivation, good communication, and interpersonal skills.
  • Basic computer knowledge and skills required.

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