Field Technician
2 weeks ago
DISH is a leading provider of satellite television service, live-streaming, and on-demand programming. Our company has been reimagining the future of connectivity for over 40 years, with a commitment to delivering exceptional customer experiences.
Job SummaryWe are seeking a highly skilled Field Technician to join our team. As a Field Technician, you will be responsible for delivering TV and Smart Home solutions to our customers, providing exceptional customer service, and ensuring a seamless installation experience.
Key Responsibilities- Install and configure DISH TV and Smart Home systems in customers' homes
- Provide exceptional customer service, addressing any issues or concerns
- Work independently, with minimal supervision, to complete installations and meet productivity targets
- Collaborate with other teams to resolve technical issues and improve installation processes
- Meet or exceed sales and customer satisfaction targets
- High school diploma or equivalent required; technical degree or certification preferred
- Valid driver's license and clean driving record
- Ability to lift up to 70 pounds and work at heights
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Competitive hourly rate: $20.75/hour
- Guaranteed promotion after 6 months with a $1.00/hour pay increase
- Performance incentives with the potential for up to $6,400 in the first year and $9,100 in subsequent years
- Paid training, paid time off, and paid holidays
- 4-day work week with opportunities for overtime
- Medical, dental, vision, and life insurance packages, as well as a Health Savings Account
- Free DISH TV programming at home, plus discounted Sling TV and Boost Infinite phone plans
- 401(k) with company match and Employee Stock Purchase Program (ESPP)
- Tuition reimbursement
- DISH-supplied van, tools, and uniforms
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