Sales Associate
4 weeks ago
The Sales Associate (SA) is a key member of the Carter's team, responsible for delivering exceptional customer service and driving sales growth in our stores. As a SA, you will be the face of our brand, interacting with customers and employees to create a positive store environment. Your primary goal is to maximize sales by ensuring a neat, clean, and organized store, while providing information about product benefits and ensuring customer satisfaction.
Key Responsibilities:
- Provide exceptional customer service, resolving issues and balancing multiple customers in a busy retail environment.
- Meet customer needs by assisting with locating merchandise, informing customers of promotions, and revisiting frequently to ensure a positive shopping experience.
- Expedites point of sale transactions at the time of the sale.
- Complete floor replenishment and shipment as needed to ensure customer satisfaction and size availability.
- Demonstrated customer engagement skills.
- Ability to handle multiple tasks concurrently.
- High school diploma or GED preferred.
- Ability to communicate effectively with customers and employees.
- Retail/specialty apparel knowledge and experience preferred.
- Ability to lift 40 pounds on a regular basis.
- Ability to stand for long periods of time; climb up and down a ladder.
- Constant walking and standing; frequent bending, stooping, and reaching.
- Availability to meet the needs of the business that may include days, nights, weekends, and holidays as scheduled.
- Any availability changes must be approved by the Store Manager and will be approved based on business needs.
- Scheduled working shifts from 3-8 hours in length (applicable state laws apply).
- Minimum number of hours is not guaranteed.
Compensation for this position ranges from $15.00 - $17.00 per hour based on experience and location.
Carter's is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
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