Healthcare Support Specialist

5 days ago


Mt Pleasant, South Carolina, United States Fresenius Medical Care North America Full time
Job Summary

Fresenius Medical Care North America is seeking a highly organized and detail-oriented Medical Office Coordinator to join our team. As a Medical Office Coordinator, you will play a critical role in ensuring the smooth operation of our clinical environment.

Key Responsibilities
  • Administrative Support: Provide administrative support to our clinical staff, including preparing and typing routine correspondence, form letters, and reports.
  • Communication: Answer telephone calls, greet visitors and patients, and conduct them to the appropriate location or person as needed.
  • Record Keeping: Maintain accurate records of hospitalization, patient travel, and other relevant information to facilitate coordination of patient scheduling, ancillary testing, and other clinical activities.
  • Travel Coordination: Organize travel for patients by contacting and providing requested medical records.
  • Transfers and Admissions: Coordinate transfer placements and confirmations with the Clinical Manager.
  • Medical Records: Prepare medical records for facsimile or mail related to travel, transplant, disability, and other relevant purposes.
  • Data Entry: Ensure data entry has been completed for Crown Web, related to ESRD 2728, ESRD 2746, and PART.
  • Other Duties: Perform other duties as assigned, including focus on one or more departments or locations.
Requirements
  • Education: High School Diploma required.
  • Experience: Minimum 6 months relevant experience without a degree, or 0-6 months experience with an Associate degree or secretarial school.
  • Skills: Experience working knowledge of computers with Microsoft Word, Excel, and PowerPoint preferred. Good verbal communication skills and a pleasant telephone manner.


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