Financial Services Representative

3 weeks ago


Virginia Beach, Virginia, United States ABNB Federal Credit Union Full time
Job Title: Financial Services Representative

About the Role:
We are seeking a highly skilled and customer-focused Financial Services Representative to join our team at ABNB Federal Credit Union. As a key member of our staff, you will be responsible for providing exceptional service to our members by answering their questions, addressing their concerns, and helping them achieve their financial goals.

Responsibilities:
  • Presents and explains Credit Union products and services to members and potential members; assists them in identifying credit union products to meet their financial needs.
  • Performs routine member transactions including deposits, withdrawals, cash advances, loan payments, transfers, check cashing, cashier's checks, Visa gift cards, reloadable travel cards, and issues debit cards.
  • Opens and closes all types of accounts and perform file maintenance as needed; ensure collection of all required signatures and documents.
  • Answers questions and assist in the resolution of problems by effectively listening and asking questions to understand problems, and identify solutions.

Requirements:
  • High School Diploma or equivalent
  • One to three years of similar or related experience
  • Must be able to operate a PC and related software programs with average speed and accuracy
  • Possess time management and organizational skills.

Salary: $40,000 - $60,000 per year, depending on experience.

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