Financial Services Associate

4 days ago


Virginia Beach, Virginia, United States ABNB Federal Credit Union Full time
Join Our Team

We are seeking an experienced Financial Services Associate to join our team at ABNB Federal Credit Union. In this role, you will be responsible for providing exceptional customer service to members and prospective members, processing financial transactions, and explaining services. You will also be required to open and close accounts, perform file maintenance, and resolve problems effectively.

Key Responsibilities:
  • Presents and explains credit union products and services to members and potential members; assists them in identifying credit union products to meet their financial needs.
  • Performs routine member transactions including deposits, withdrawals, cash advances, loan payments, transfers, check cashing, cashier's checks, Visa gift cards, reloadable travel cards, and issues debit cards.
  • Opens and closes all types of accounts and performs file maintenance as needed; ensures collection of all required signatures and documents.
  • Answers questions and assists in the resolution of problems by effectively listening and asking questions to understand problems, and identify solutions.

Requirements:
  • High School Diploma or equivalent
  • One to three years of similar or related experience
  • Must be able to operate a PC and related software programs with average speed and accuracy
  • Possess time management and organizational skills

Benefits:
  • Competitive compensation: $45,000 - $65,000 per year, depending on experience
  • Employee benefits (401k plans, company-paid short-term and long-term disability, tuition reimbursement, and affordable health insurance options)
  • Opportunities for annual raises and promotions


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