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Store Manager in Training

4 weeks ago

Orlando, Florida, United States Circle K Stores, Inc. Full time
Job Title: External Manager in Training

Circle K Stores, Inc. is seeking a highly motivated and experienced External Manager in Training to join our team. As a key member of our management team, you will be responsible for leading and developing a team of sales and service professionals to deliver exceptional customer experiences and drive business results.

Key Responsibilities:
  • Recruit, hire, and train positive and enthusiastic employees to ensure excellent customer service.
  • Develop and manage tasks to ensure the site is clean, adequately stocked, organized, and well-kept based on Company standards.
  • Schedule employees within Company guidelines to maximize customer service and maintain site image.
  • Implement non-discriminatory management skills while hiring, training, counseling, motivating, and separating employees.
  • Develop positive and professional relationships with all suppliers.
  • Promote excellent service and resolve customer complaints in a timely and professional manner.
  • Prepare ongoing and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
  • Train all employees on safety procedures and promote safety awareness.
  • Develop ways and means to ensure that all employees receive proper communication in a timely manner.
  • Evaluate and develop specific action plans to address the needs of the site to reach desired objectives.
  • Manage and supervise store employees to ensure that all required and requested reports are completed accurately and timely.
  • Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed, and priced correctly.
  • Ensure that all required employment-related posters and signs are in a place that is easily accessible to all employees.
  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
  • Budget and forecast P&L lines, as well as understand and manage merchandise margins.
  • Safeguard and account for all money received and disbursed.

Requirements:

  • High School diploma or GED preferred.
  • Experience in retail sales preferred.
  • Ability to supervise and train for the use of equipment, tools, and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
  • Ability to use a computer or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
  • A valid driver's license and adequate transportation to/from bank and corporate management meetings.
  • Ability to communicate (orally and in writing) in English.

Working Conditions:

  • Performs approximately all work indoors but will be required to work outside to clean parking lots, gas pumps, take out garbage, etc.
  • Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.
  • Be exposed to occasional noise.
  • Work with a minimum of direction and supervision.

Equal Opportunity Employer:

Circle K Stores, Inc. is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.