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Business Solutions Analyst

2 months ago

Pittsburgh, Pennsylvania, United States Virtusa Full time
Business Analyst Role at Virtusa

The Business Analyst for Retail Banking will serve as a key liaison between business stakeholders and IT teams, responsible for understanding and analyzing business needs, translating them into detailed requirements, and supporting the implementation of retail banking solutions.

Key Responsibilities:
  • Requirements Gathering and Analysis: Collaborate with business stakeholders to gather and document functional and non-functional requirements for retail banking projects.
  • Process Improvement: Analyze current retail banking processes, identify inefficiencies, and recommend improvements to enhance customer service, reduce costs, and increase productivity.
  • Solution Design and Documentation: Translate business requirements into detailed functional specifications for technology teams, ensuring alignment with business goals.
  • Stakeholder Communication: Act as a bridge between business users and technical teams, facilitating clear communication and understanding of requirements.
  • Testing and Validation: Work closely with QA teams to define testing strategies and ensure comprehensive test coverage of business requirements.
  • Regulatory Compliance and Risk Management: Ensure that retail banking solutions comply with relevant regulations and internal policies.
  • Post-Implementation Support: Provide post-go-live support, including issue resolution, user training, and system enhancements based on feedback.

Mandatory Skills: Retail Banking Domain Expertise, Process Modeling Tools, Business Analysis Techniques, Stakeholder Management, Agile/Scrum Methodology