Customer Support Representative

4 weeks ago


American Fork, Utah, United States Springbrook Holding Company LLC Full time
Job Description

We are seeking a skilled Customer Support Representative to join our team at Springbrook Holding Company LLC. As a Payment Center Representative, you will provide technical support and customer services to our customers over the phone and via email.

This role involves working with customers to resolve issues related to online payments and basic to intermediate technical support tickets. The ideal candidate should have excellent communication skills, be organized, and have a positive attitude.

We offer competitive salaries, ranging from $35,000 to $55,000 per year, depending on experience. Our part-time and full-time shifts are available, making this an ideal opportunity for college students or those looking for flexible work arrangements.

The successful candidate will have strong customer service skills, the ability to work independently, and experience in providing technical support via phone and email. A one-year call center experience is required, along with the ability to maintain accurate records and prepare reports for internal and external updates.



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