Insurance Support Specialist

3 weeks ago


Allen Park, Michigan, United States Dawn Pullis - State Farm Agent Full time
Job Overview
Dawn Pullis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. With a strong focus on customer satisfaction, we are seeking a highly organized and detail-oriented individual to join our team as a Receptionist - State Farm Agent Team Member.

The ideal candidate will have previous experience in a receptionist or customer service role, with excellent communication and interpersonal skills. Strong organizational and multitasking abilities are essential for this position, as well as comfort with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems, are also required.

Key Responsibilities
  • Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Provide excellent customer service and follow up on client needs.
  • Support the team with various administrative tasks and projects.

Benefits and Salary
We offer a competitive salary of $40,000 per year, along with a simple IRA, bonus based on performance, and flexible schedule. Health insurance and paid time off are also provided, making this an attractive opportunity for those looking to advance their career in the insurance industry.

Requirements
  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.


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